EPISODE 334

Visible isn’t the same as Present

Biggest Takeaways You Don't Want to Miss:
  • Visibility isn’t the same as presence. 
  • When you sit down, look someone in the eye, and give them your undivided attention—even for five minutes—you build the kind of trust no email can match.
  • With email and text we have the illusion of constant communication, but the most transformative conversations still happen face-to-face. 
  • Sometimes, the difference between misunderstanding and alignment is a simple walk down the hall.
  • Visibility without relationships is just surveillance.

In an age where every message is a text, email, or Slack ping, we’ve mistaken constant communication for real connection. This week’s episode explores what our profession seems to have forgotten—the value of sitting down face-to-face. Years ago, we hid in our offices and rarely engaged.

Now, we’re visible, available, and endlessly talking, but not always listening. We’ve seem to have forgotten that the most transformative conversations still happen face-to-face.

So this episode unpacks why your physical presence is still one of the most powerful tools for building trust, care, and alignment, and why sometimes the best way to solve a problem isn’t another email, but a quiet five-minute conversation down the hall #LikeABuilder.

Check out these highlights:
  • Why being visible isn’t the same as being present—and how that subtle difference can make or break your culture.
  • How a five-minute, face-to-face conversation can prevent the kinds of fires an email often ignites.
  • What we lose when we rely on screens to mediate our communication, and what we gain when we simply show up.
  • The surprising reason your staff may feel unseen, even when you talk to them every day.
  • How Builders use one-on-ones to nurture trust, uncover truth, and strengthen alignment without adding one more meeting to the calendar.
Links mentioned in this episode:

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