EPISODE 102

How to Receive Tough Feedback

Biggest Takeaways You Don't Want to Miss:
  • Bosses rarely solicit feedback and when they get it, they tend to dismiss it.
  • Leaders often personalize feedback. Unfortunately, this results is hurt feelings, resentment, or reacting. None of these feels very good or is very productive.
  • Builders process all feedback through their vision, mission, and core values and take what is useful from the feedback to help them and their organizations grow.

Have you ever received “feedback” from someone and it felt personal? Maybe it felt mean-spirited, or maybe it just hurt to hear the truth, but either way, it stung. Well this week, we’re talking about how to handle tough feedback in a way that doesn’t destroy your confidence, give you an ulcer, or make you feel attacked and defensive. Plus, I’ll be sharing how I personally struggle to hear tough feedback (and even how I sometimes fail to process it productively). Hearing tough feedback is never easy, but it doesn’t have to destroy you or take you off your game if you process it #LikeABuilder.

Check out these highlights:

  • Updates: Buildership University is now open for enrollment. Click here to join. 
  • What happened when I received some really tough feedback this week.
  • How bosses handle tough feedback (hint: they don’t).
  • Why leaders often personalize feedback and how doing so can lead to resentment.
  • Why tough feedback often makes you feel defensive and why it’s so hard to get beyond that feeling.
  • How Builders handle tough feedback without feeling stressed, defensive, or angry.
  • What will drivers have to do with the manner in which tough feedback is delivered.
  • Practical ways you can leverage tough feedback to make you and your school better.
  • Builder’s Lab tickets are now available for our upcoming BL360° experience June 28-30, 2021. Click here to get your ticket.
Links mentioned in this episode:

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